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Business Hours
Monday - Friday: 9:00 AM - 6:00 PM PST
Emergency support available 24/7 for enterprise clients
Location
Remote-first company
Serving customers worldwide
Frequently Asked Questions
Get answers to common questions about BankStatementFlow and our AI document processing service.
Our AI achieves over 99% accuracy in extracting data from financial documents. The system is trained on millions of documents and continuously improves through machine learning. For complex or unusual documents, we provide easy editing tools to make corrections.
Yes, absolutely. We use enterprise-grade security with AES-256 encryption, SOC 2 Type II compliance, and automatic data deletion after processing. Your documents are never stored permanently, and all processing occurs on secure, encrypted servers.
We support PDF, JPG, PNG, and various image formats. Our AI can process scanned documents, digital PDFs, photos taken with mobile devices, and multi-page documents. The system automatically optimizes image quality for better extraction results.
We offer a free plan with 10 pages per month, and paid plans starting at $19.99/month for 500 pages. Each page of a document counts as one credit. Unused credits don't roll over, but you can upgrade or downgrade your plan anytime.
Yes! We support direct export to QuickBooks, Xero, and other popular accounting platforms. You can also export data in CSV, Excel, JSON, or XML formats for use with any accounting system or custom integrations.
Most documents are processed within 30-60 seconds. Large or complex multi-page documents may take up to 2-3 minutes. You'll receive real-time updates on processing status and can continue working while documents are being processed.
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